How I Use Google to Run My Coaching Business

  • Sonja Ecklund, NBC-HWC

The underrated power of the tools you already have


Every other post in this series is about a tool you might not have heard of or might not be using yet. This one is different.

This one is about Google — which you already have, already use, and may be dramatically underutilizing in your coaching business.

I use Google Workspace as the backbone of my communication, calendar management, and file organization. It's not glamorous. It's not a tool that impresses anyone. But it is indispensable, and the way I use it has evolved significantly since I started running my practice full-time.

Here's how I actually use it — beyond just having a Gmail account.


Gmail: More than just email

Most people use Gmail the way they use any email inbox: messages come in, they respond, they move on. There's nothing wrong with that. But there are a few features that have meaningfully improved the way I manage communication in my business.

Labels. I use labels to organize every incoming and outgoing email by category — coaching clients, consulting clients, teaching, invoices, newsletters, applications, and so on. This makes it easy to find anything quickly and ensures that client communication doesn't get buried.

Scheduled send. I batch my email writing and use scheduled send to deliver messages at appropriate times — even if I'm writing at 10pm, my clients and collaborators receive emails during business hours.

Snoozed messages. When an email requires action but I can't take it right now, I snooze it to reappear in my inbox at the right time. This keeps my inbox from becoming a to-do list I'm managing manually.

Templates. For emails I send repeatedly — welcome messages, scheduling confirmations, follow-ups, resource links — I use Gmail templates to save time and ensure consistency.


Google Calendar: Where my time lives

I use Google Calendar as my master scheduling system, synced to everything else in my business.

Multiple calendars for multiple roles. I keep separate calendars for coaching appointments, consulting meetings, teaching commitments, personal time, and content creation blocks. Color-coding means I can see at a glance how my week is structured and where the balance is.

Time blocking from Asana. When I have significant tasks or project work to complete, I block time on my calendar directly from Asana — so the time to do the work is protected, not just the tasks.

Vibly sync. My Google Calendars sync with my Vibly profile so that my availability is always accurate. When I block time in Google Calendar, it automatically becomes unavailable on Vibly. This is how I avoid double-booking across my coaching, consulting, and teaching work.

Google Appointment Schedules. For situations where I need a scheduling link outside of Vibly, I use Google's built-in appointment scheduling feature. It's free, simple, and connects directly to my calendar.


Google Tasks: Time-sensitive reminders

I use Google Tasks specifically for things that need to happen at a particular time or on a particular date — not for ongoing project management (that's Asana's job), but for quick, time-anchored reminders. It integrates seamlessly with Gmail and Calendar, so tasks show up alongside my schedule.


Google Drive: Where everything lives

All of the files associated with my business — documents, spreadsheets, presentations, contracts, resources, photos — live in Google Drive. It's organized by folder, accessible from any device, and easy to share with collaborators and clients.

The folder structure I use:

  • Clients — one subfolder per client, containing their intake form, agreements, notes, and any resources I've shared

  • Courses and Content — all course materials, workbooks, and content drafts

  • Business Operations — templates, contracts, invoices, financial documents

  • Consulting — client-specific folders for each consulting engagement

  • Admin — miscellaneous business administration

Having a consistent, organized Drive structure means I can find anything in thirty seconds and share files with clients or collaborators without chaos.


Why I love Google Workspace

The honest answer is that I love it because everyone I work with already uses it.

There's no friction when I share a Google Doc with a client or a collaborator. There's no "I don't have that app" or "can you send it in a different format." Google Workspace is the common language of modern business communication, and that universality is genuinely valuable.

I also love the integration. Gmail, Calendar, Drive, Tasks, and Meet all talk to each other in ways that reduce the need for separate tools. For example: a meeting invite from Calendar includes a Google Meet link automatically. A task I create from an email in Gmail stays connected to that email. A file I share from Drive sends a notification directly to the recipient's Gmail. These small integrations add up to a workflow that feels coherent rather than cobbled-together.


What it costs

Google Workspace: $10/month (approximately $120/year for the Business Starter plan)

This includes professional email with your own domain if you want it, 30GB of storage per user, Google Meet with longer call limits, and business-grade security.

There's also a free version of Google's apps (Gmail, Calendar, Drive, etc.) that you can access with a personal Google account — but I'd recommend investing in Workspace if you're running a business, primarily because a professional domain email address matters more than most coaches realize.


How to get started

  1. Audit what you're already using. You probably have Gmail and Drive — are you using them as strategically as you could?

  2. Set up labels in Gmail that reflect how your business is organized

  3. Build a consistent Drive folder structure before it gets messy

  4. Sync your Google Calendar with Vibly so your scheduling is always accurate

  5. Explore Google Appointment Schedules as a free alternative to paid scheduling tools

  6. Consider upgrading to Google Workspace for the professional email domain


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